HR Associate

The HR Assistant provides operational and administrative support to the Human Resources function, focusing on HRIS-based processes, data accuracy, employee support, and timely coordination of HR activities. The role emphasizes system-driven workflows rather than manual paperwork, ensuring efficient, compliant, and responsive HR services.
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Key Responsibilities
1. HRIS & Data Management
• Maintain accurate and up-to-date employee records in the HR Information System (HRIS)
• Encode, update, and validate employee data (201 files, contracts, movements, status changes)
• Support data audits and ensure consistency across HR modules (timekeeping, payroll, leave, performance)
• Generate standard HR reports and dashboards as required
2. Recruitment & Onboarding Support
• Assist in posting job openings and managing applicant tracking systems
• Coordinate interview schedules and recruitment communications
• Prepare onboarding checklists, system access requests, and digital employee records
• Ensure new hires are properly enrolled in HRIS and payroll systems
3. Employee Records & HR Administration
• Assist in processing employee movements (promotions, transfers, resignations, end of contract)
• Maintain digital documentation (contracts, memos, notices, acknowledgements)
• Support compliance requirements related to labor standards and internal HR policies
• Assist in preparing HR documents such as certificates of employment and employment verifications
4. Employee Support & Coordination
• Serve as first-level HR contact for routine employee inquiries
• Coordinate HR-related requests via email, chat, or ticketing systems
• Escalate complex issues to HR Manager or HR Officer when necessary
• Support employee engagement, training, and internal communications initiatives
5. Payroll & Timekeeping Support
• Assist in validating attendance, leave, and overtime records prior to payroll processing
• Coordinate with payroll or finance teams for clarifications and corrections
• Support government and statutory requirements documentation as needed
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Qualifications
• Bachelor’s degree in Human Resource Management, Psychology, Business Administration, or related field
• At least 1 year of HR, administrative, or HRIS-related experience (fresh graduates with strong systems aptitude may be considered)
• Familiarity with HRIS, applicant tracking systems, and basic HR analytics
• Strong attention to detail and data accuracy
• Good written and verbal communication skills
• Ability to work independently in a remote or hybrid environment
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Core Competencies
• HR Systems & Data Accuracy
• Confidentiality & Professional Ethics
• Organization & Time Management
• Responsiveness & Customer Orientation
• Digital Literacy & Process Compliance
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Key Performance Indicators (KPIs) (Probationary & Regular)
• HRIS data accuracy rate (≥ 99%)
• Timeliness of HR transactions (onboarding, movements, updates)
• Response time to employee HR inquiries
• Error rate in attendance and payroll-related submissions
• Compliance with HR documentation and audit requirements
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Work Setup
• Hybrid or remote work arrangement
• Fully system-driven HR processes (minimal manual transac